Order Guide
Everything you need to know about placing an order with Adooq
How to Place Your Order
You may place your order in any of the following three ways:
Order Online
Log in or register on the Adooq website, add products to your shopping cart, and check out using our convenient, inventory-controlled ordering system. We accept credit cards, checks, and purchase orders. A confirmation email with your order number, order details, and shipping & billing information is sent immediately.
Order by Email
Contact us for quotations, shipping times, or stock availability. Our customer service team typically responds within one business day. When ready to order, simply reply referencing your Quote No., and we'll process it for you.
Order by Phone / Fax
Prefer to speak with us directly? You can also place your order by phone or fax.
What Happens After You Order
We keep you informed at every stage of your order.
Order Review
Your order is sent directly to our shipping department for review and stock verification.
Processing & Packing
Once everything is confirmed and in stock, your order is meticulously packed and prepared for shipping.
Shipped & Tracked
Your order ships within 1–3 business days (excluding weekends and U.S. holidays). You'll receive an email with tracking information once your parcel is on its way.
Delivery & Inspection
Open and check your items carefully upon arrival. If you notice anything amiss, contact us as soon as possible so we can resolve it quickly.
Payment & Bulk Orders
Payment Terms
Payment terms for all products are net thirty (30) days, unless otherwise specified.
Bulk & Custom Orders
All products are available for purchase in bulk or as custom preparations. Use the Bulk Inquiry button on any product page, or email [email protected] with your specific research requirements.
